1. Acceptance of Terms
By downloading, installing, registering for, or using the Service, you accept these Terms on behalf of yourself and, where applicable, the organization you represent. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case “you” refers to that entity.
2. Eligibility
You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction, if higher) to use the Service. By agreeing to these Terms, you represent and warrant that: (a) you meet this age requirement; (b) you have not previously been suspended or removed from the Service; and (c) your registration and use of the Service comply with all applicable laws and regulations.
3. Accounts and Registration
To access most features of the Service, you must register for an account and provide accurate information such as your name, email address, and optionally your phone number. You agree to keep this information accurate and up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. If you believe your account is no longer secure, you must notify us immediately at support@tryremindr.app.
4. The Service
Remindr lets you record or upload voice notes and meetings and automatically transcribes them into searchable, shareable text. The Service may also identify speakers, generate AI summaries and titles, organize your content into collections, and let you ask questions about your notes through an AI chat assistant. We may add, change, or remove features at any time.
5. Subscriptions, Fees, and Payment
Certain features of the Service may be offered free of charge (“Free Service”), while others may require a paid subscription (“Paid Service”). Before you are charged, you will have the opportunity to review and accept the applicable fees.
5.1 Pricing
We reserve the right to set and change pricing for the Service. We will make reasonable efforts to keep published pricing current and will provide notice of fee changes before they take effect. All fees are stated exclusive of taxes unless otherwise indicated, and you are responsible for any applicable taxes.
5.2 Authorization
Payments are processed by our payment provider and Merchant of Record, Paddle (and, where you subscribe through a mobile app store, by Apple or Google). You authorize Remindr and its payment processors to charge your selected payment method for all fees, including applicable taxes, for the level of Service you select. Your purchase may also be subject to the payment provider’s own terms.
5.3 Auto-Renewing Subscriptions
Paid subscriptions automatically renew at the end of each billing period (monthly or annual, as selected) until cancelled. Your payment method will be charged the then-current subscription fee on each renewal date. You must cancel before the renewal date to avoid being charged for the next period. You can cancel from your account settings, or—if you subscribed through a mobile app store—through that store’s subscription settings.
5.4 Refunds and Delinquent Accounts
Except where required by applicable law, all fees are non-refundable. We may suspend or terminate access to the Service, including paid features, for any account with amounts past due.
6. License
Subject to your ongoing compliance with these Terms, Remindr grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the applications associated with the Service on devices you own or control, and to access and use the Service for your personal or internal business purposes.
You may not, except to the extent permitted by applicable law:
- reproduce, distribute, publicly display, modify, or create derivative works of the Service;
- reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service;
- interfere with or circumvent any security or access-control feature of the Service; or
- access or use the Service in violation of any usage limits associated with your plan.
7. Your Content
The Service lets you upload and create content, including voice recordings, audio files, transcripts, notes, and other materials (“User Content”). As between you and Remindr, you retain all ownership rights in your User Content.
7.1 License to Remindr
You grant Remindr a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, transcribe, analyze, display, and reproduce your User Content solely as necessary to operate, provide, secure, and improve the Service for you, and as otherwise described in these Terms and our Privacy Policy. When you permanently delete User Content from your account, we will delete it from active systems within a reasonable period, subject to standard backups and any legal retention obligations.
7.2 Your Responsibilities
You are solely responsible for your User Content. You represent and warrant that you own or have the necessary rights, consents, and permissions to your User Content and to grant the license above, and that your User Content does not infringe or violate any third party’s intellectual property, privacy, publicity, or other rights, or any applicable law.
8. Recording Consent and Compliance
Laws governing the recording of conversations vary by country, state, and locality, and some require the consent of all parties. You are solely responsible for understanding and complying with all laws that apply to your recordings, including providing any required notices to, and obtaining any required consent from, every participant before recording or uploading a conversation. Remindr is not responsible for your failure to obtain such notices or consents.
9. Speaker Recognition and Voice Data
To identify and label speakers, the Service may create and store voice characteristics (“voiceprints” or voice embeddings) derived from recordings you provide. This voice data is used to recognize speakers within your own account’s content. By using these features, you confirm that you have obtained any consent required by applicable law from the individuals whose voices are processed.
10. AI Features and Accuracy
The Service uses automated speech recognition and artificial-intelligence models to generate transcripts, summaries, titles, and chat responses (“Outputs”). Outputs may be inaccurate, incomplete, or misleading and may not reflect the views of Remindr. You are responsible for reviewing Outputs and exercising independent judgment before relying on them. You should not rely on AI Outputs without independently confirming their accuracy, and you should not use the Service as a substitute for professional advice.
11. Service Improvement and Aggregated Data
We may collect and analyze technical and usage data relating to the provision, security, and performance of the Service. We may also create and use aggregated and/or de-identified data—which does not identify you or any individual—for our business purposes, including operating, maintaining, and improving the Service. We will not use the content of your private recordings or transcripts to train generally available AI models in a manner that identifies you, except as described in our Privacy Policy or with your consent.
12. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and share information. By using the Service, you consent to those practices. Please review the Privacy Policy carefully.
13. Prohibited Conduct
By using the Service, you agree not to:
- use the Service for any unlawful purpose or in violation of any law;
- record or upload content without all legally required notices and consents;
- harass, threaten, defame, or otherwise harm any other person, or upload content that is unlawful, infringing, or objectionable;
- violate or infringe the intellectual property, privacy, publicity, or other rights of any third party;
- interfere with or disrupt the Service or its security, including by uploading malware or attempting unauthorized access to any account, system, or network;
- impersonate any person or entity or misrepresent your affiliation; or
- resell, sublicense, or commercially exploit the Service except as expressly permitted by your plan.
14. Third-Party Services
The Service relies on, and may integrate with, third-party services and infrastructure providers. Your use of any third-party service is governed by that provider’s own terms and policies, and Remindr is not responsible for third-party services or for content they provide. Links from the Service to third-party websites are provided for convenience only.
15. Intellectual Property
The Service and all software, interfaces, designs, text, graphics, and other materials provided by Remindr (excluding your User Content) are owned by Remindr or its licensors and are protected by intellectual property laws. Except for the limited license granted to you, Remindr reserves all rights. If you provide feedback or suggestions about the Service, you grant Remindr a perpetual, irrevocable, royalty-free right to use that feedback for any purpose without obligation to you.
16. Term and Termination
These Terms apply from the time you first access the Service until terminated. You may stop using the Service and close your account at any time by contacting support@tryremindr.app. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms or if we discontinue the Service. Upon termination, your license to use the Service ends and you must cease all use. Provisions that by their nature should survive termination (including ownership, disclaimers, limitations of liability, indemnification, and governing law) will survive.
17. Disclaimers
The Service and all materials, content, and transcriptions available through it are provided “as is” and “as available” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Remindr does not warrant that the Service will be uninterrupted, secure, or error-free, or that any transcription or AI Output will be accurate or complete. You use the Service at your own risk.
18. Limitation of Liability
To the fullest extent permitted by law, Remindr and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or relating to your use of, or inability to use, the Service. To the fullest extent permitted by law, Remindr’s total liability for all claims relating to the Service will not exceed the greater of the amount you paid Remindr in the twelve months before the event giving rise to the claim, or US $100.
19. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Remindr and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the Service; (b) your User Content; (c) your violation of these Terms or any applicable law; or (d) your violation of any third-party right, including any failure to obtain required recording consents.
20. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict-of-law principles. Subject to the arbitration provision below, the courts located in Bengaluru, Karnataka, India will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.
Any dispute, controversy, or claim arising out of or relating to these Terms shall be referred to and finally resolved by arbitration administered in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The seat and venue of arbitration shall be Bengaluru, Karnataka, India, the arbitration shall be conducted in English by a sole arbitrator, and the arbitral award shall be final and binding on the parties. Nothing in this section prevents either party from seeking injunctive or equitable relief from a court of competent jurisdiction.
21. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by other reasonable means and, if required, ask you to accept the updated Terms. Changes are effective when posted (or, for material changes, upon your acceptance). Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
22. Miscellaneous
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Remindr regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right or provision is not a waiver of that right. You may not assign these Terms without our prior written consent; we may assign them freely. The word “including” means “including but not limited to.”
23. Contact Us
If you have any questions about these Terms, please contact us at support@tryremindr.app.